Warranty and Return Conditions
Warranty and Return Conditions
RETURN PROCEDURE

In cases where the CONSUMER uses his right of withdrawal, or in cases where the product subject to the order cannot be supplied for various reasons, or in cases where a refund is given to the CONSUMER with the decisions of the arbitral tribunal, the return procedure regarding the payment options is as follows:

a) Return Procedure for Credit Card Payment Options

If the shopping is made with a credit card and in installments, the Bank makes the repayment to the CONSUMER in installments, no matter how many installments the CONSUMER bought the product. After the SELLER has paid the entire product price to the bank at once, in case the installment expenditures made from the Bank's POS are returned to the CONSUMER's credit card, the requested refund amounts are transferred by the Bank to the bearer's accounts in installments so that the parties involved do not become victims. The installment amounts paid by the CONSUMER until the cancellation of the sale on the website, if the return date and the card's account cut-off dates do not coincide, 1 (one) refund will be reflected on the card each month, and the CONSUMER will pay the installments before the return, after the end of the sales installments, for another month equal to the number of installments he has paid before the return. receivables and will be deducted from existing debts.

In case of return of goods and services purchased with a card, the SELLER cannot make a cash payment to the CONSUMER pursuant to the contract it has made with the Bank. In the case of a refund, the SELLER will make the refund via the relevant software, and since the SELLER is obliged to pay the relevant amount to the Bank in cash or on credit, the CONSUMER cannot be paid in cash in accordance with the procedure we have explained above. Refund to the credit card will be made by the Bank in accordance with the above procedure, after the SELLER has paid the amount to the Bank at once.

The CONSUMER accepts and undertakes that he has read and accepted this procedure.

b) Return Procedure for Wire Transfer/EFT Payment Options

The refund will be made in the form of money transfer and EFT to the account specified by the CONSUMER (the account must be in the name of the person at the billing address or in the name of the user member) by requesting bank account information from the CONSUMER.

The SELLER reimburses the bank for the entire product price at once.

In case of the return of goods and services received via money order/EFT, the SELLER cannot make a cash payment to the CONSUMER pursuant to the contract it has made with the Bank. In the case of a refund, the SELLER will make the refund via the relevant software, and since the SELLER is obliged to pay the relevant amount to the Bank in cash or on credit, the CONSUMER cannot be paid in cash in accordance with the procedure we have explained above.

The CONSUMER accepts and undertakes that he has read and accepted this procedure.

c) Return Procedure for Payment Options with Shopping Credits

The refund will be made in the form of money transfer and EFT to the account specified by the CONSUMER (the account must be in the name of the person at the billing address or in the name of the user member) by requesting bank account information from the CONSUMER.

The SELLER reimburses the bank for the entire product price at once.

In the event of the return of goods and services purchased through credit, the SELLER cannot make a cash payment to the CONSUMER pursuant to the contract it has made with the Bank. In the case of a refund, the SELLER will make the refund via the relevant software, and since the SELLER is obliged to pay the relevant amount to the Bank in cash or on credit, the CONSUMER cannot be paid in cash in accordance with the procedure we have explained above.

The CONSUMER accepts and undertakes that he has read and accepted this procedure.

RIGHT OF WITHDRAWAL

The CONSUMER has the right to withdraw from this Distance Sales Contract signed with the SELLER within 14 (fourteen) days without giving any reason and without paying any penalty. The CONSUMER is obliged to return the contractual goods to the seller or the carrier determined by the seller within 10 days from the date of exercise of the right of withdrawal. The period of the right of withdrawal, in contracts related to the performance of service, the day the contract is established; In contracts for the delivery of goods, it starts on the day the CONSUMER or the third person determined by the CONSUMER receives the goods. However, the CONSUMER may use the right of withdrawal within the period from the conclusion of the contract to the delivery of the goods. In determining the period of the right of withdrawal;

a) For goods that are the subject of a single order and delivered separately, the day on which the CONSUMER or the third party determined by the CONSUMER receives the last goods,
b) In the case of goods consisting of more than one piece, the day when the CONSUMER or the third party determined by the CONSUMER receives the last piece,
c) In contracts where the goods are delivered regularly for a certain period of time, the day on which the CONSUMER or the third party determined by the CONSUMER receives the first goods is taken as a basis. You can send your withdrawal notice to us via our website before the right of withdrawal expires. The carrier stipulated within the scope of your right of withdrawal is the cargo company to which the ordered product is delivered to you. The consumer cannot use the right of withdrawal in the following contracts:
a) Contracts for goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the SELLER or the provider.
b) Contracts for goods prepared in line with the wishes or personal needs of the consumer.
c) Contracts for the delivery of perishable or expired goods.
ç) From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is unsuitable in terms of health and hygiene.
d) Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.
e) Contracts for books, digital content and computer consumables offered in material environment if protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.
f) Contracts for the delivery of periodicals such as newspapers and magazines, excluding those provided under the subscription contract.
g) Contracts for accommodation, transportation of goods, car rental, food and beverage supply and the use of leisure time for entertainment or rest, which must be made on a certain date or period.
ğ) Contracts regarding services performed instantly in electronic environment or intangible goods delivered instantly to the CONSUMER.
h) Contracts regarding the services that are started to be performed with the approval of the CONSUMER, before the expiry of the right of withdrawal.


GENERAL PROVISIONS

1- The CONSUMER declares that he has read the preliminary information about the product subject to the contract on the website www.marions.com.tr and has received the necessary confirmation in the electronic environment.

2- The product will be delivered within 30 days at the latest from the contract date. All responsibility belongs to the SELLER until the delivery of the product.

3- If the product subject to the contract is to be delivered to a person/organization other than the CONSUMER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.

4- The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

5- For the delivery of the product subject to the contract, the price of this contract must be paid in the form of payment preferred by the CONSUMER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.

6- If the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the credit card of the CONSUMER after the delivery of the product by unauthorized persons, not due to the fault of the CONSUMER, provided that the product has been delivered to the CONSUMER. It must be sent to the SELLER.

7- In accordance with the general communiqué of the tax procedure law no. 385, in order for the refund to be processed, the relevant sections of the invoice that we have sent to you, which includes the return section, must be filled in completely and sent back to us together with the product after it is signed.

8- The Preliminary Information Form and the Distance Sales Agreement are a preliminary protocol for the products whose sales are expected to be completed with the official transactions to be carried out before the official authorities in accordance with the relevant legislation. The total price of these products does not include the costs incurred during the completion of the official procedures related to the sale. The said costs will be paid by the CONSUMER during the execution of official transactions. These sales will be deemed to have been completed by fulfilling the official procedures before the official authorities. In this context, provisions that do not have the right of withdrawal, cargo / delivery and similar application areas will not be valid for these products.


DISPUTE AND AUTHORIZED COURT


In disputes that may arise regarding this contract; Istanbul Bakırköy Courts are authorized; The applicable law is Turkish Law.


To be valid within the borders of the Republic of Turkey, for disputes up to the value declared by the Ministry of Commerce every year, the Provincial or District Consumer Arbitration Committees in the place where the CONSUMER transaction is made or where the CONSUMER resides, in case of disputes above the said value, the Consumer Courts in the place where the CONSUMER transaction is made or where the CONSUMER resides. It will be authoritative.


In the event that the order is realized, the CONSUMER is deemed to have accepted all the terms of this contract.


SELLER :


BUYER(""CONSUMER""):


History:

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